injixo News
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Press releases
injixo wins ‘High Performer’ and ‘Users Love Us’ badges in G2’s autumn report
injixo, a leader and innovator in cloud-based workforce management (WFM) software, is delighted to announce that it has been awarded six G2 badges for autumn 2024. What makes the G2 badges uniquely reliable is that they are based on scoring by customers who use the software every day.
Hotel Chocolat chooses injixo as its workforce management solution to streamline customer service and drive efficiencies
InVision Software, the company behind injixo, the cloud workforce management (WFM) application, is pleased to announce another new customer: luxury chocolatier and cacao grower Hotel Chocolat. Since 2004, Hotel Chocolat has been driven by three core values - authenticity, originality, and ethics - which continue to define the brand's success.
Contact Center Outsourcer CXL Enhances Operational Efficiency and Satisfaction with the injixo Workforce Management Solution
CXL, one of the leading contact center outsourcing companies in Belgium, has migrated its workforce management (WFM) system to injixo. As a result, measurable improvements have been realized that have a positive impact on business efficiency as well as customer and employee satisfaction.
German Federal Ministry of Education and Research Recognizes InVision for its Innovation Excellence
InVision AG, the company behind injixo, has received the prestigious BSFZ recognition from the German Federal Ministry of Education and Research. This recognition is given exclusively by the BSFZ ("Bescheinigungsstelle Forschungszulage") to companies that receive funding from the Ministry through the Research Allowance Act.
InVision AG Achieves ISO 27001 Certification, Reinforcing Its Commitment to Information Security
InVision AG, the company behind injixo, a leading provider of cloud-based workforce management solutions, proudly announces its achievement of the ISO/IEC 27001:2013 certification. This underscores its commitment to maintaining the highest information security management standards when developing software solutions for injixo customers.
InVision AG Awarded as Great Place to Work for the Fourth Time in a Row
The Düsseldorf-based software company InVision AG has once again been recognized as a Great Place to Work® for the year 2024. As part of the "Great Place to Work® Certified" program, the independent Great Place to Work® Institute Germany examines how organizations shape their workplace and corporate culture. Important aspects of the study are, above all, respect, trust, team spirit, fair management, and active employee development.
Videoslots chooses injixo as their workforce management solution, experiencing significant benefits and improved efficiency
InVision Software, the company behind injixo, the cloud workforce management (WFM) application for customer service, is pleased to announce another new customer. Videoslots is an online casino, founded in 2011 and headquartered in Malta. It specializes in the European market and is licensed by the gambling authorities in multiple countries in the UK and across Europe.
Tructyre improves service level, schedule adherence, employee engagement and operational efficiency by implementing injixo WFM
InVision Software is proud to reveal the achievements that its customer Tructyre has gained by implementing injixo.
InVision and EvaluAgent announce strategic partnership to streamline workflows and enhance customer satisfaction through tightly integrated WFM and QA in the contact centre
EvaluAgent a provider of Quality Assurance (QA) solutions in the contact center environment, have announced a strategic partnership with InVision (the company behind injixo), a leader in Workforce Management (WFM), aimed at wholistic optimisation of agent productivity.
New customer win Bella & Duke
InVision Software, the company behind injixo, the cloud workforce management (WFM) application for the contact center industry, is pleased to announce another new customer. Bella & Duke delivers raw and natural species-appropriate nutrition to 140,000 cats & dogs across the UK. Supplying complete meals, treats & supplements, the company is RawSAFE accredited and their food is manufactured to the highest safety standards.
InVision joins G-Cloud to bring effective workforce management to public sector contact centres
InVision Software today announced that its cloud-based injixo workforce management (WFM) solution has been accepted onto the G-Cloud 13 framework. Accelerating its adoption by UK public sector organisations, such as local authorities, injixo is now available via the G-Cloud Digital Marketplace.
Freshworks and injixo partner to revolutionise customer service workforce management
Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, has partnered with injixo, the award-winning, multi-channel workforce management platform. The integration enables injixo to process information from the customer service platform Freshdesk. This makes workload easier to manage, while increasing employee and customer productivity and satisfaction.
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